Privacy Policy
Effective Date: September 2024
Ventra (“we,” “our,” or “us”) is committed to safeguarding your privacy and ensuring that your personal and business-related information remains secure and confidential. This Privacy Policy outlines how we collect, use, store, and protect your information, particularly sensitive data such as business ideas, financial details, and other proprietary information. By using our platform, you agree to the practices outlined in this Privacy Policy.
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1. Information We Collect
a) Personal Information
We may collect personal information, including but not limited to:
- Full name
- Email address
- Phone number
- Company name
- Location (region or country)
b) Business Information
When you use our services, we may collect:
- Details about your business idea or venture
- Financial information, if entered
- Business plans, models, and strategies
- Impact metrics or sustainability goals
c) Usage Data
We collect data on how you interact with our website and platform, such as:
- IP addresses
- Browser type and version
- Time spent on pages and features used
- Cookies and tracking technologies
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2. How We Use Your Information
We use your information to:
1. Provide tailored insights, recommendations, and services.
2. Develop and improve our AI-powered tools and platform.
3. Personalize your experience and offer relevant resources.
4. Communicate with you about updates, new features, or support.
5. Ensure compliance with legal obligations and maintain platform security.
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3. Protection of Sensitive Data
We recognise the critical importance of safeguarding sensitive information, such as business ideas, financial details, and proprietary plans. To ensure the confidentiality of your data, we:
- Use end-to-end encryption for sensitive data transmission.
- Store data in secure servers that comply with global security standards.
- Limit internal access to sensitive information to authorized personnel only.
- Require all employees, contractors, and third-party partners to adhere to strict confidentiality agreements.
*Confidentiality Guarantee:* We do not share your business ideas, financial data, or proprietary plans with any third parties without your explicit consent.
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4. GDPR and Global Privacy Compliance
Ventra is committed to compliance with the General Data Protection Regulation (GDPR) and other relevant global privacy frameworks. This includes:
- Providing transparency about the data we collect and how it is used.
- Offering the right to access, correct, or delete your data upon request.
- Allowing you to withdraw consent for data processing at any time.
- Ensuring that data transfers comply with international privacy laws.
If you are an EU or UK resident, you have additional rights under GDPR, including:
- Data Portability: You can request a copy of your data in a commonly used format.
- Right to Be Forgotten: You can request the deletion of your data, subject to legal and contractual obligations.
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5. Sharing Your Information
We do not sell, trade, or rent your personal or business-related information. Your data may be shared only in the following circumstances:
- With Your Consent: If you provide explicit permission for a specific purpose.
- With Service Providers: To trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, analytics) under strict confidentiality agreements.
- Legal Compliance: To comply with legal obligations or respond to lawful requests from authorities.
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6. Cookies and Tracking
We use cookies and tracking technologies to:
- Analyse user behaviour to improve our platform.
- Save your preferences for a personalised experience.
- Deliver targeted content based on your interests.
You can control or disable cookies through your browser settings. However, certain features of our platform may not function properly without cookies.
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7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request the deletion of your data, we will securely erase it, except where retention is required by law.
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8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your data:
1. Access: Request a copy of your data.
2. Correction: Update any inaccurate or incomplete information.
3. Deletion: Request deletion of your data (subject to legal requirements).
4. Restriction: Limit how your data is processed.
5. Objection: Object to the processing of your data for specific purposes.
To exercise these rights, please contact us at community@ventra.global
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9. Security Measures
We employ advanced security measures to protect your data, including:
- Regular security audits and vulnerability assessments.
- Firewalls and intrusion detection systems.
- Multi-factor authentication for platform access.
- Secure backup protocols to prevent data loss.
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10. Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
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11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest updates. Any significant changes will be communicated to users directly or via a prominent notice on our website.
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12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us:
Email: community@ventra.global
We are committed to addressing your inquiries promptly and transparently.
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Thank you for trusting Ventra with your business journey and impact goals.